Privacy Policy

Detailing Scotland

Last updated: June 2026

Who we are

Detailing Scotland is a professional automotive detailing studio based in Fife, Scotland. Our studio address is Unit 12, Greenmyre Farm, Auchtermuchty Rd, Dunshalt, Perth KY14 7ET. You can contact us at info@detailing-scotland.com.

What information we collect

We collect information you provide directly to us, including:

• Contact form submissions — your name, email address, phone number, and the content of your message

• Booking information — your name, contact details, vehicle details, and appointment preferences

• Payment information — when you pay a deposit or settle a balance, payment is processed securely. We do not store your full card details.

We also collect certain information automatically when you visit our website:

• Usage data — pages visited, time spent on the site, referring URLs

• Cookie data — see the Cookies section below

How we use your information

We use the information we collect to:

• Respond to your enquiries and provide quotes

• Confirm, remind you of, and manage your bookings

• Process your deposit and payments

• Send you follow-up communications related to your booking or enquiry

• Request feedback or reviews after a completed job

• Remind you when your ceramic coating maintenance is due

• Improve our website and services

• Comply with legal obligations

Our legal basis for processing your data

Under UK GDPR, we rely on the following legal bases:

• Contract — processing necessary to fulfil a booking or service agreement with you

• Legitimate interests — following up on enquiries, sending maintenance reminders, and requesting reviews, where we have assessed these interests are not overridden by your rights

• Consent — for non-essential cookies and any marketing communications you have opted into

• Legal obligation — where we are required to retain records for tax or legal purposes

How long we keep your data

• Enquiry data — up to 12 months if no booking follows

• Booking and payment records — up to 7 years for accounting and legal compliance

• Marketing preferences — until you withdraw consent

Who we share your data with

We do not sell your personal data. We may share it with trusted third-party service providers who help us operate our business, including:

• Wix — our website and booking platform (wix.com)

• Google Workspace — email communications

• Wix Payments / payment processors — to process deposits and payments securely

All third parties are required to handle your data securely and in accordance with UK GDPR.

Cookies

Our website uses cookies — small files stored on your device — to make the site work, understand how it's used, and personalise your experience.

Essential cookies are always active as they are necessary for the site to function.

Analytics and marketing cookies are only set with your consent. You can accept, decline, or manage your preferences at any time using the cookie settings button at the bottom of our site.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you

• Correct inaccurate data

• Erase your data in certain circumstances

• Restrict or object to how we process your data

• Withdraw consent at any time where we rely on consent

• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at info@detailing-scotland.com.

Changes to this policy

We may update this privacy policy from time to time. The "last updated" date at the top of this page will reflect any changes.

Contact us

Email: info@detailing-scotland.com

Address: Unit 12, Greenmyre Farm, Auchtermuchty Rd, Dunshalt, Perth KY14 7ET

Website: detailing-scotland.com